Shipping policy

Processing and Delivery

All orders are processed within 1-3 business days. Standard delivery times depend on your location and the shipping method selected at checkout. You will receive a shipment confirmation email with a tracking number once your order has shipped.

The Rose's Galaxy Late Delivery Guarantee

We value your time. If your order is delivered later than the estimated delivery window provided at checkout, we will make it right.

  • Refunded Shipping: We will refund 100% of the shipping costs you paid for that order.

  • Discount Code: We will also issue you a discount code to use on your next purchase as an apology for the delay.

  • To claim this guarantee, please email rossisportraits@gmail.com with your order number and tracking information showing the late delivery.